Features by planFind the packages that makes the most sense for your business |
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|---|---|---|---|
| Main Features | |||
| Monthly Website Edits | Addon | Up to 2 | Up to 5 |
| Monthly Standard support | Up to 2 | Up to 5 | Up to 10 |
| Offsite Backup of Full Website* | Monthly | Monthly | Weekly |
| Malware Scanning & Removal | Monthly | Monthly | Weekly |
| Advanced Vulnerability Scanning | Monthly | Monthly | Weekly |
| Downtime/Restoration Report | |||
| SSL issue & Installation Support | |||
| Domain & Hosting Support | |||
| CDN Implementation Support | |||
| Third-party communication Support | |||
| Small ecommerce Site Support (Up to 25 products) | |||
| Monthly Reporting | |||
| eCommerce Website Support | |||
| Staging Environment Support | |||
| Online Support | |||
| Turnaround Time | 2-3 Business Days | 1-2Business Days | Often within 48 hours |
| Ticket/Email | |||
| Skype/Google Meet/Zoom | |||
| Preventive Activities(Monthly) | |||
| Security Optimization | |||
| Site Speed Optimization | Addon | ||
| Broken Link Scan and Fix | |||
| Clean Log & Spam comments | |||
| Google Crawling and Indexing Error Fix | |||
| Forms Successful Submit Check | |||
| Site Speed Optimization | |||
| Database Optimization | |||
| Order Process Check | |||
| Website Functionality Check | |||
| Mobile & Tablet Optimization | |||
| 24x7 Monitoring Dashboard | |||
| Website Uptime Monitoring | |||
| Domain Monitoring | |||
| SSL Certificate Monitoring | |||
| Website Performance Monitoring | |||
| Website Blacklist Monitoring | |||
| Server Monitoring | |||
| 24x7 Firewall Protection | |||
| Hack Attempts Protection | |||
| 24x7 Firewall Protection | |||
| Bad Request Protection | |||
| XSS/SQL Injection Protection | |||
| Brute-Force / Login Attempts Protection | |||
| DoS (Deniel-of-service) Attacks Mitigation | |||
| Content Scraping Protection | |||
| Malicious Uploads Protection | |||
| Firewall Sensitivity Tuning | |||
| Country Blocking | |||
| IPs Whitelisting/Blacklisting | |||
| URLs Whitelisting/Blacklisting | |||
| Custom Firewall Rules | |||
| Hack Attempts and blocked requests history | |||
| Monthly Report | |||
| Preventive Activities Report | |||
| Ticket Status Report | |||
| Website Uptime Report | |||
| Website Performance Report | |||
| Website Traffic Report | |||
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